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So Far, so Great! |
July 14, 2012 |
Reviewer:
Happy in WI from Beaver Dam, WI United States
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We recently purchased a 2011 Kia Sorento. The dealership quoted us $205.00 for the cross bars. We found them on this website for $144.95 plus shipping. I ordered them on Tuesday and had them on Friday. When we attempted to put them on, they appeared to be too short. I called Customer Service and was transferred where I left a message to call me back. I am sorry I forgot his name (maybe Mike), but he called me back within an hour, reviewed my order and explained the front and back were different lengths. When my husband installed them correctly, they fit great. We were so happy that they actually called us right back and solved our problem so quickly. We haven't tried them out yet, but we are thrilled with the customer service and the price so far.
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