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Customer Requests

How do I return an item?

  • Return new/unused items to OEM Kia Superstore within 30 days of receipt and receive a refund for the item price paid.
  • Domestic shipping fees or any cost associated with international shipping, duties, taxes or brokerage fees are non-refundable.
  • Items which have been used or installed will not be accepted for refund.
  • Returns must include all tags, packaging and be shipped in a sturdy shipping box; Do Not use the manufacturer box as the shipping box. Items received which do not meet these criteria will not be accepted and will be sent back to you.
  • Returns MUST have a copy of the original packing slip or order details (including Order #) included in a box. Including a note explaining why the item was returned with your return will also make it quicker and easier for us to process your return.
  • Buyer responsible for return shipping costs. Certain returns may be subject to a restocking fee.


    Return Address:
    OEMKiaSuperStore
    2322 S Woodland Blvd.
    Deland, FL 32720
It all started with a great idea and a little hard work. Today we're proud to provide quality products direct to your doorstep through an experience you'll enjoy. And most of all, we hope you'll enjoy the products as much as we do. Call or email us today to let us know what you think. We'd love to hear from you!