How do I return an item?

  • Return new/unused items to OEM Kia Superstore within 30 days of receipt and receive a refund for the item price paid.
  • Domestic shipping fees or any cost associated with international shipping, duties, taxes or brokerage fees are non-refundable.
  • Items which have been used or installed will not be accepted for refund.
  • Returns must include all tags, packaging and be shipped in a sturdy shipping box; Do Not use the manufacturer box as the shipping box. Items received which do not meet these criteria will not be accepted and will be sent back to you.
  • Returns MUST have a copy of the original packing slip or order details (including Order #) included in a box. Including a note explaining why the item was returned with your return will also make it quicker and easier for us to process your return.
  • Buyer responsible for return shipping costs. Certain returns may be subject to a restocking fee.

    Return Address:
    2322 S Woodland Blvd.
    Deland, FL 32720